Self-Study 

One-year program

Months 1-3:

• Four online classes monthly

Months 4-12:

• Two online classes
• One book review
• Self-Study Member site with recorded library of classes
• Success Scenarios 25-session library of business soft skills training

Customer Champion

Includes everything in the Self-Study program plus…

• Two coaching calls monthly to focus on your unique challenges, discuss and develop your company culture and hold you and your team accountable for results
• 10-person MANAGEtoWIN account to reinforce your customer-centric company culture
  • Do performance reviews
  • Manage goals
  • Track compensation
  • Create and follow processes

$295/month

FAQ

$695/month

FAQ

WHO

WHAT

WHY

WHEN